Central Banks mandate EMV migration of ATMs in almost all countries, and more than 80 countries are now in various stages of EMV migration. In India, ATM migration is underway, and all new ATMs, including micro-ATMs, are mandated to be EMV compliant. Existing ATMs are being migrated to EMV acceptance terminals in a phased manner.

Here are the Key challenges our consultants faced:

Challenge 1: The complexity of coordination with multiple stakeholders hampers successful migration and certification.

Challenge 2: Side-effects of major kernel updates during migration are not considered.

Challenge 3: Data errors occur even during successful transactions.

Challenge 4: In an environment which goes through changes during integration, host and terminal vendors need help in identifying the impact of their change, especially when they work in silos.

Challenge 5: Planning gets affected when the banks look at certifications from multiple payment brands.

Challenge 6: Understanding scheme requirements is a problem.

Challenge 7: Blocked cards get processed as a fallback mechanism

Challenge 8: An understanding of the importance of EMVCo L1/ L2/ PCI PTS/ TQM certification validity and banks business needs tied to it.